Terms & Conditions
Last updated September 2025
This agreement sets out the Terms and Conditions governing the use of services provided by Island Reformer Malta (“Island Reformer”), which is a brand of Island Yoga Limited (“Island Yoga”) by any individual or group (the “Client”). By purchasing, booking, or attending any class, event, or service at Island Reformer and/or Island Yoga, the Client agrees to abide by these Terms and Conditions.
- Acceptance of Terms
a. By registering, booking, or participating in any service at Island Reformer and/or Island Yoga, the Client confirms they have read, understood, and agreed to these Terms and Conditions.
b. Agreement is also confirmed when the Client checks the acceptance box on Island Reformer’s and/or Island Yoga’s booking system, which is legally equivalent to signing a physical contract.
c. Attendance at any class or event, as well as any communication or transaction with Island Reformer and/or Island Yoga, further affirms the Client’s acceptance of these Terms. - Registration & Client Responsibilities
a. Registration is free and does not obligate the Client to make a purchase.
b. The Client must provide accurate and up-to-date personal information during registration.
c. The Client is responsible for ensuring they are physically and medically fit for participation in any of the services. - Assumption of Risk & Liability
a. The Client understands and acknowledges that engaging in yoga, pilates and fitness activities comes with inherent risks, including but not limited to physical injuries, accidents, and medical conditions that may arise during participation.
b. The Client accepts full responsibility for their personal health, safety, and any injuries or damages they may sustain while participating in Island Reformer’s and/or Island Yoga’s services.
c. Island Reformer and/or Island Yoga, including its employees, directors, and affiliated instructors bears no liability for any injury, illness, loss, theft, or damages occurring on the premises or during participation in any class or event.
d. Island Reformer and/or Island yoga are not responsible for the loss, theft or damage of personal belongings at any of its’ facilities.
e. Island Reformer and/or Island Yoga reserves the right to refuse service to anyone displaying symptoms of illness or failing to adhere with health and safety protocols and guidelines.
f. If deemed necessary, Island Reformer and/or Island Yoga may request that the Client provide a medical clearance letter from a qualified and licensed physician before participating in classes. - Client Responsibility for Personal Health, Safety & Communication
a. It is the Client’s sole responsibility to inform Island Reformer and/or Island Yoga of any medical conditions, injuries, concerns, or special requirements that may affect their participation in any services or use of facilities.
b. If the Client does not communicate any issues, Island Reformer and/or Island Yoga will assume that the Client is in good health and able to participate without restrictions.
c. Island Reformer and/or Island Yoga and its staff are not responsible for monitoring individual health conditions or identifying potential risks unless explicitly informed by the Client.
d. The Client agrees to follow all health and safety regulations established by Island Reformer and/or Island Yoga, including hygiene protocols, equipment usage, and emergency procedures. - Client Responsibility for the Health, Safety & Comfort of Others
a. The Client must follow all studio rules, guidelines, and instructions provided by Island Reformer and/or Island Yoga employees and teachers, with the focus on contributing to a safe, welcoming, and supportive atmosphere.
b. The Client agrees to treat instructors, employees, and fellow participants with courtesy and respect. Any disruptive, inappropriate, or unsafe behaviour may result in denial of access to classes and services, suspension, or termination of membership without a refund.
c. The Client agrees to respect the studio space, and equipment by maintaining cleanliness and handling items with care. - Memberships, Bookings, & Payments
a. All purchases of classes, memberships, and packages are final. No refunds, extensions, or transfers are permitted.
b. Memberships and class packages are valid only for one Client and cannot be shared or transferred to another individual.
c. Memberships or Class Packages cannot be paused or placed on hold for any reason, except in the case of a medical condition with an official doctor’s certificate.
d. Class packages (such as 1-class, 5-packs, 10-packs, etc), have a fixed expiry date from the date of purchase. Clients must review the expiry date before purchasing, as expired credits cannot be extended, reinstated, or refunded.
e. Memberships with a set number of class credits per month (such as 8-class per month, 12-class per month), the class credits must be used within the set month’s period, and any unused class credits do not rollover into future periods.
f. Clients must arrive on time for classes. Studio doors close 5 minutes before the start time, and late arrivals may not be permitted. No refunds or class credits will be provided for late arrivals.
g. Cancellations must be made at least 24 hours before the class start time. Late cancellations or no-shows will result in a deduction of one class credit from the Client’s account.
h. Additional booking terms and conditions may apply when purchasing through the app or web portal. Clients must review and agree to these at the time of purchase.
i. All bookings and cancellations are the responsibility of the client and must be made via the app or the online booking system. - Privacy
a. Island Reformer and/or Island Yoga may capture images or videos during classes and events for promotional purposes. By attending, the Client grants Island Reformer and/or Island Yoga the right to use such media unless explicitly stated otherwise in writing. - Force Majeure
a. Island Reformer and/or Island Yoga is not liable for failure to fulfil contractual obligations due to unforeseen circumstances beyond its control, including but not limited to natural disasters, government actions, pandemics, strikes, or technical failures. - Suspension or Termination of Membership
a. Island Reformer and/or Island Yoga reserves the right to suspend or terminate a membership or class package without refund if a Client breaches these Terms and Conditions, behaves inappropriately, or causes harm to staff, other clients, or property. - Changes to Terms & Conditions
a. Island Reformer and/or Island Yoga reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or website updates. Continued use of services after modifications constitutes acceptance of the revised Terms. - Severability & Continuing Obligations
a. If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remainder of the agreement shall remain in full force and effect.
b. The unenforceable provision shall be modified or interpreted, to the extent permitted by law, in a way that best reflects the original intent while maintaining enforceability.
c. Any clause that, by its nature, is intended to survive the termination or expiration of the Client’s membership—including but not limited to clauses related to liability, indemnity, confidentiality, and dispute resolution—shall remain in effect beyond the Client’s membership period. - Governing Law & Dispute Resolution
a. These Terms and Conditions are governed by the laws of Malta.
b. Any disputes arising from these Terms shall be resolved in the courts of Malta.
By using or continuing to use Island Reformer’s and/or Island Yoga’s services, the Client confirms that they have read, understood, and agree to these Terms and Conditions. The Client acknowledges that this agreement limits certain legal rights, including the right to pursue claims against Island Reformer and/or Island Yoga, to the fullest extent permitted by law. The Client accepts these Terms voluntarily and understands that it is their responsibility to seek clarification on any part of this agreement if they have any questions or concerns before proceeding.